Due to current COVID-19 pandemic and government impose lockdown we have to close our shop. To ensure hot tubs, spas and pools kept safe during this time we will still be fulfilling chemical orders as well as emergency call-outs for repairs…
For us buying a hot tub was a considerable investment so rather than buy one over the internet or from a DIY store we decided to go to the experts. This was absolutely the best decision we could have made. The service from Solent Pools and Hot Tubs has been exemplary from our very fist visit. Anna was friendly and helpful, answering all of our questions over several visits and making recommendations based upon our needs and upon the access issues that we had with our property. We chose the Catalina Odyssey hot tub, we liked it because it was robust, was the perfect size for our family and complemented our home and garden. Anna arranged everything including the site survey, the electrical installation work and the delivery. On the big day a small army of people arrived to carry the hot tub up a dozen steep steps and along the pathway to our garden. There was only just enough clearance for the hot tub, even the garden gate together with its hinges had to be removed. The guys worked incredibly hard for nearly an hour to finally deliver the hot tub into position unscathed. The hot tub has been fantastic! We use it several time a week and really look forward to relaxing in it after work. The after sales support from Solent Pools and Hot Tubs has helped us hot tub novices to navigate the water management regime, thank to their advice and guidance we have found it far easier than we had expected. We cannot recommend Solent Pools and Hot Tubs enough. They are a great company to deal with.
Dear Solent Hot Tubs, I am writing to thank you for our recent swimming pool refurbishment. The pool was over ten years old and, although it was still looking quite good, it definitely needed a “facelift”. We took Michael’s advice on the installation of an air source heat pump and new, more efficient boiler. The team took a lot of trouble to install the boiler and pump in as unobtrusive a way as possible in our small garden. We are completely delighted with the end result including the new hard landscaping surrounding the pool. It really looks like a brand new pool. The standard of workmanship and the level of service – always with a smile – was at the usual high level. We have been using the company for a number of years now and have never been disappointed in the level of service and the work carried out.
Pam & Graham Fuller, Isle of Wight
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